PRIVACY NOTICE

 

Phoenix Employee Benefits LLC ( “we”, “our”, or “us” as the context may require) is strongly committed to protecting your privacy online when visiting our website.  We  know that you care how information about you is used and shared and we appreciate your trust that we will do so carefully and sensibly.  This Privacy Notice outlines the information we will collect on our website and how we will use that information.  By visiting www.PhoenixEmployeeBenefits.com  you are accepting the practices described in this Privacy Notice.

1. TYPES AND USES OF PERSONAL INFORMATION.

When you visit our website, our web server automatically recognizes and collects your domain name but not your email address.  The only information we obtain about you when you visit our website is that supplied voluntarily by you (e.g., name, company name, title, e-mail address, physical address).  In cases when we may need additional personal information to provide you with customized content or to inform you about new features or services, we explicitly ask you for that information.

 

We also collect certain personal information from you as a part of providing our services.  Such personal information we collect is kept strictly confidential and used for internal purposes only, including, without limitation, providing you with requested services, improving our marketing and promotional efforts, statistically analyzing website usage, improving our content and website offerings and customizing our website’s content and layout.  We also use your information to create aggregate reports; however, these reports do not contain any personally identifiable information.   We believe these uses allow us to improve the our website and better tailor it to meet your needs.  If you scroll to the bottom of this Section, you will see additional examples of the type of information we collect and how it is used.

 

EXCEPT AS DISCLOSED IN THIS PRIVACY NOTICE, WE DO NOT SELL, LEND, RENT, OR OTHERWISE DISCLOSE ANY PERSONAL INFORMATION TO ANY THIRD PARTIES.  HOWEVER, YOUR PERSONAL INFORMATION MAY BE SHARED WITH OUR CONTRACTORS BUT ONLY IF THEY HAVE SIGNED AGREEMENTS WITH US THAT CONTAIN STRICT CONFIDENTIALITY, NONDISCLOSURE, AND DATA SECURITY COMPLIANCE PROVISIONS.

 

Your personal information is used in the following ways:

• User IDs and Passwords.  Provides you with access to your profile areas and to your protected content.

• Account Information.  These tell us more about who you are, how to contact you, and your shipping and billing information, any preferences you have provided.

• Customer Feedback and Support. Provides a mechanism for requesting information from us.  Also used to tell us how we can improve our products, services, and site designs.

• Email Correspondence.  Used to raise and respond to issues and inquiries of all types.  Also used to distribute information about  our services.

• Transactions.  Shows which services you have requested.

1. BUSINESS TRANSFERS.

Circumstances may arise where, whether for strategic or other business reasons, we decide to sell, buy, merge, or otherwise reorganize our businesses.  In such transactions, we may disclose or transfer your personal data to prospective or actual purchasers or receive personal data from sellers.  Our practice is to seek appropriate protection for your personal data in these and all types of business transactions. 

 

3.         COOKIES.

 

Our website places a text file called a “cookie” in the browser files of your computer.  “Cookies” are pieces of information that a website transfers to an individual’s hard disk for recordkeeping purposes.  Our website uses cookies during your on-line session to deliver content that is specific to your interests.  Cookies allow us to avoid showing you the same ad or other message repeatedly and allow us to tailor a website or to better match your interests and preferences.  Our cookies enable us to relate your use of the website to information that you have specifically and knowingly provided to our website.  Most internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored.  Please refer to your browser instructions or help screen to learn more about these functions.

1. REGISTRATION.

Our website’s registration system requires you to give us contact information such as your name and e-mail address, and demographic information such as your ZIP code, gender, age, or income level.  Your contact information is used to contact you when necessary. You may choose (opt in) to receive future mailings (see below).  Demographic and profile data are also collected at our website.  We use this data to tailor your experience at our website, showing you content that reflects your stated preferences.  This information may in the future be shared with advertisers on an aggregate basis, but it will not indicate the identity of individual users such as you.

1. DISCLOSURE REQUIRED BY LAW.

We may also share your personal data when we believe, in good faith, that we have an obligation to: (i) respond to duly authorized information requests of law enforcement agencies, regulators, courts, and other public authorities, including to meet national security or other law enforcement requirements; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud, or other criminal or malicious activity; (iv) enforce/protect our rights and properties; or (v) protect our rights or the rights or personal safety of our employees.

1. EXTERNAL LINKS.

Our  website may contain links to other internet websites.  We encourage all of our partners, contributors, and third parties (with whom we are not under contract) to implement policies and practices that respect your privacy.  However, we are not responsible for the privacy practices or the content of other websites. This Privacy Notice only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether or not they are linked from the our website, different rules may apply to their use or disclosure of the personal information you disclose to them.  Because we do not control the privacy policies of third parties, you are subject to the privacy customs and policies of them. We encourage you to ask questions before you disclose your personal information to others.

1. PUBLIC FORUMS.

We may provide our users with chat rooms, forums, message boards, and/or news groups.  If we do, please remember that any information disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

1. SECURITY.

To prevent loss, unauthorized access, use, or disclosure, and to ensure the appropriate use of your information, we utilize reasonable and appropriate physical, technical, and administrative procedures to safeguard the information we collect and process.  We retain data as required or permitted by law and while the data continues to have a legitimate business purpose.  When collecting, transferring, or storing sensitive information such as health or financial information we use a variety of additional security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure.  When we transmit highly-confidential information over the internet, we will protect it through the use of encryption, such as later versions of the Transport Layer Security (“TLS”) protocol.  As part of real-time payment processing, we may also subscribe to fraud management services; such a service will provide us with an extra level of security to protect your health and financial data in accordance with industry standards.  We maintain records in accordance with law and our records retention policy.  The retention periods vary depending on the type of record.  Following the expiration of the retention period, electronic records are permanently erased so as to ensure that they cannot be restored.

1. CHILDREN’S PRIVACY.

We do not knowingly collect information from children as defined by local law and do not target children in our communications.  We understand the importance of protecting children’s’ privacy in the interactive, on-line world.  We do not intentionally target or solicit to children age thirteen (13) or younger for purposes of collecting personal information.  Our website may link to certain websites which may target or solicit to children thirteen (13) or younger and may collect personal information.  Those websites are not governed by this Privacy Notice, but will (or should) have their own privacy protocols with notices  that more fully explain how they respect and protect the privacy of children. 

1. AMENDMENTS AND UPDATES.

Please note that we will review our privacy practices from time to time.  We reserve the right to change our security practices and this Privacy Notice at any time.  We ask that you periodically review this page to ensure familiarity with the most current version of our Privacy Notice;  however, this Privacy Notice is not intended to, nor does it, create any contractual or other legal rights in or on behalf of any party. 

1. TERMS AND CONDITIONS OF USE AND NOTICES.

Your visit to www.PhoenixEmployeeBenefits.com is subject to our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the State of Arkansas.  If you have any concern about privacy when using our website, please send a thorough description to info@PhoenixEmployeeBenefits.com and we will try to resolve it.  You should check our website frequently to see recent changes.

 

12.       OPT IN / REMOVAL OF INFORMATION.

 

Our website gives you the opportunity to “opt in” to receive communications from us and our partners at the point where we request information about you.  Our website also gives you the following options for removing your information from our database in order to stop receiving communications or our service.

1. You can send e-mail to: info@PhoenixEmployeeBenefits.com

2. You can call the following telephone number: (800) 123-4567

1. CORRECTIONS AND UPDATES TO INFORMATION.

This website gives you the following options for changing and modifying information previously provided:

1. You can send e-mail to: info@PhoenixEmployeeBenefits.com  

2. You can call the following telephone number: (800) 123-4567

1. INQUIRIES.

Should you have other questions or concerns about this Privacy Notice, please call us at or send us an email at info@PhoenixEmployeeBenefits.com

1. AUTOMATIC INFORMATION.

Examples of the information we may collect and analyze include the Internet Protocol (IP) address used to connect your computer to the Internet; login data; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time; cookie number; services you viewed or searched for; and phone number used to call our toll-free number.